Showing posts with label human mediation. Show all posts
Showing posts with label human mediation. Show all posts

Saturday, September 2, 2023

Join us for AI in Mediation 9/7 at noon!

We'll be giving a free CLE/CME online September 7th at noon in conjunction with the University of Florida Levin College of Law Institute for Dispute Resolution looking at the current state of artificial intelligence as used by legal professionals. We will also discuss the reaction AI is garnering and how it is not necessarily all good or all bad news for the 3,000 plus-year-old tradition of mediation. Mediation is almost as old as conflict itself. The best mediators can resolve disputes discreetly, effectively, and, most importantly, with fairness to both parties, but there is no doubt AI is a negotiation-changing and career-changing tool in the law. Along with my colleague at UWWM, mediator Michelle Jernigan, with whom I serve as Emertius Member of The Florida Bar ADR Section Executive Council and our guests Christy Foley and Christina Magee (current and former chairs of the ADR Section), we also survey the pros and cons of AI in the legal field and ethical issues associated with the use of AI. Panel members will draw conclusions and make recommendations based on their research and personal experience. The Florida Bar has accredited the Webinar 1.0 hours of Technology Continuing Legal Education (CLE). You may submit questions in advance and register here-- https://register.gotowebinar.com/register/3125289667036333659 Replay available here-- https://www.youtube.com/watch?v=UYjgRL4UUA8

Wednesday, December 28, 2016

Online Dispute Resolution Update

As we head into 2017, I wonder about technology influencing the future of mediation as the prevalence of artificial intelligence in the law grows in areas like Electronic Discovery. Online Dispute Resolution (ODR) has been the subject of much debate and is more popular overseas than in America, though many online merchants have been using systems such as Modria for years on low dollar disputes to resolve customer issues. My colleagues and I have even debated the efficacy of such an impersonal form of Alternative Dispute Resolution in the Executive Council of The Florida Bar's ADR Section. Now, University of Maryland Law Professor Robert Condlin has authored an article entitled,“Online Dispute Resolution: Stinky, Repugnant, or Drab." In it, he provides an overview of currently existing processes and identifies potential consequences related to their use, suggesting refinements. For instance, most ODR programs require parties to describe their claims in fixed, predefined categories that may not capture all claims dimensions or limit the opportunity to argue substantive merits underlying their worth. He raises limits to the ability to resolve differences on the basis of private software algorithms that raise fairness issues not present in dispute resolution systems run principally by humans. Professor Condlin opines there are certain legal, political, and moral concerns yet to be addressed that ODR proponents must answer if online systems are to satisfy the demands of state-sanctioned, public dispute resolution. See more of the abstract here cited as U. of Maryland Legal Studies Research Paper No. 2016-40-- http://bit.ly/2iEp5Cf and materials from ADRHub's CyberWeek 2016 on the latest in predictive analytics for negotiation-- http://bit.ly/2i7uOj9