Join us at OCBA Bench Bar 2026 on May 1!

I am pleased to be asked back to the biennial Orange County Bar Association Bench Bar Conference May 1st in Orlando to discuss private judging and arbitration, including nonbinding arbitration which is widely misunderstood. This year's football-themed event is dubbed "The Ultimate Playbook: Winning Techniques From The Bench." This unique event will bring together 300+ legal professionals, esteemed judges, and influential members from Orange, Osceola, and Seminole counties, all coming together. We'll have enlightening discussions and hear valuable insights from legal experts across various domains, including Business Law, Criminal Law, Estate, Probate & Guardianship, Personal Injury, Circuit Civil, AI Ethics, and more. By being with experienced lawyers and judges, you will learn from the best and gain unparalleled knowledge from seasoned legal professionals who will share their insights on cutting-edge legal topics. Networking with the brightest minds in the legal industry, this meeting fosters valuable relationships that can shape your legal career. Training sessions will enhance your skills and keep you up-to-date with the latest developments in the legal field. We'll also preview tools from various legaltech vendors who will share how their products and services to enhance and streamline your legal practice. My session is entitled "Calling in the Special Teams: Arbitration & Private Judging." In the fast-paced game of litigation, knowing when to call in your ADR “special teams” can be the key to strategic success. This dynamic and engaging CLE will explore how arbitration and private judging are being used as powerful tools to resolve disputes more efficiently, creatively, and cost-effectively. Participants will gain insight into the tactical advantages of these alternative dispute resolution mechanisms, including how and when to incorporate them into their legal strategy. Seasoned practitioners will break down best practices, common pitfalls, and recent trends in the use of arbitration clauses, the selection of private judges, and the enforcement of awards and judgments. Whether you're new to ADR or a veteran seeking to expand your toolkit, this session will equip you with the knowledge to confidently navigate outside the traditional courtroom — and make the winning call when it counts. Eloisa Pino, our moderator is joined by Alice Blackwell, Lawrence Kolin and The Honorable Heather Pinder Rodriguez. See more here-- https://orangecountybar.org/resource/resmgr/documents/bench_bar/2026/ocba-bench_bar_schedule-8.5x.pdf

Orlando Mediator Blog Now Top 3!

Since 2010, the aim of this blog is simply to bring awareness to the profession of Alternative Dispute Resolution (ADR) through assorted entries about mediation, arbitration and other forms of acting as a neutral online. Once again, Orlando Mediator blog received the honor of being named top among dispute resolution blogs out of the 80 best ranked on the web by traffic, social media followers, domain authority and freshness. I'm still maintaining some good company on this list with established dispute resolution blogs around the world that actually have paid professional writers and journalists. Orlando Mediator is recognized by Feedspot along with such distinguished blogs published by big names like Kluwer and Thomson Reuters and even above those by prominent ADR organizations like the American Arbitration Association (AAA), The Chartered Institute of Arbitrators (Ciarb), ODR.com, Miles, NAM, ADR times and International Institute for Conflict Prevention & Resolution (CPR). Feedspot's experts chose Orlando Mediator for what their founder calls the most comprehensive list of Dispute Resolution Blogs on the planet! Feedspot says it is the internet’s largest human curated database of bloggers and podcasts. Their list combines RSS feeds allowing users to keep track of many different websites in a single news aggregator. I am humbled again to know this labor of love for my chosen field of peacemaking is appreciated. I do enjoy keeping everyone informed on the latest trends and happenings in mediation and related fields through this outlet. Thanks again for your readership and support in 2026! https://rss.feedspot.com/dispute_resolution_rss_feeds/

Orlando Mediator Top 5 in 2025!

Over the past 15 years, I have tried to bring awareness to the profession of Alternative Dispute Resolution (ADR) through blogging about mediation, arbitration and other forms of acting as a neutral online. Once again, my little Orlando Mediator blog received the honor of being named in the top five among dispute resolution blogs out of the 50 best ranked on the web by traffic, social media followers, domain authority and freshness. I'm maintaining some good company on this list with established dispute resolution blogs around the world that actually have paid professional writers. Orlando Mediator is recognized by Feedspot along with such distinguished blogs published by big names like Kluwer and even above those by prominent ADR organizations like the American Arbitration Association (AAA), The Chartered Institute of Arbitrators (Ciarb) and International Institute for Conflict Prevention & Resolution (CPR). Feedspot's experts chose Orlando Mediator for what their founder calls the most comprehensive list of Dispute Resolution Blogs on the planet! Feedspot says it is the internet’s largest human curated database of bloggers and podcasts. Their list combines RSS feeds allowing users to keep track of many different websites in a single news aggregator. I am humbled again to know this labor of love for my chosen field is appreciated. I do enjoy keeping everyone informed on the latest trends and happenings in mediation and related fields through this outlet. Thanks again for your readership and support since 2010! The full list is available here--https://bloggers.feedspot.com/dispute_resolution_blogs/

A Decade of Orlando Mediator

Today marks 10 years since I began writing this blog to help keep the legal community abreast of the latest goings-on in mediation, arbitration and other forms of dispute resolution. In the interim, this blog has been recognized as an official ABA "Blawg" by the American Bar Association, voted as a finalist for The Expert Institute Best Legal Blog in the Legal News category and a current Top 10 Dispute Resolution Blog and Website to Follow on Feedspot.com. My first entry had to do with arbitration as a process being under attack and that remains true today. Some things that have changed are the remote nature of these processes, especially since the pandemic began. These changes have advanced the use of state of the art technology like Zoom, now comfortably utilized by professionals, parties and their counsel alike. My alternative dispute resolution practice has continually evolved since becoming certified in 2001 in Circuit-Civil mediation by the Florida Supreme Court and serving as a full-time neutral since 2010. In the last decade, I have handled resolutions of multi-party complex cases in state and federal trial courts. I also facilitated post-trial settlements with cases pending in the Fifth District Court of Appeal, where I was a member of the pilot program for appellate mediation that endured with the creation of an Appellate mediation certification, for which I was grandfathered. Since litigation costs have gone up, courts are extremely backlogged due to Covid and the economy remains tentative, early settlements continue to be favored in most matters. Pre-suit mediation is popular and can be effective if the parties have just enough information to evaluate their positions in the potential litigation. All in all mediation has never been more popular in Florida and other docket-culling measures like mandatory non-binding arbitration are on the rise. Thanks for your readership and paying attention to my musings about all things in modern-day peacemaking. Be well and stay healthy!

Nursing Home Arbitration Ban Postponed

Last fall, the Centers for Medicare and Medicaid Services (CMS), an agency under Health and Human Services (HHS), essentially barred any nursing home or assisted living facility that receives federal funding from requiring that its residents resolve any disputes in arbitration, instead of in court. It was the most significant overhaul of the agency’s rules governing federal funding of long-term care facilities in decades. The nursing home industry maintains arbitration offers a less costly alternative to court. Allowing more lawsuits, the industry says, could drive up costs and force some homes to close. This was the case in the early 2000s, when many excess verdicts were recorded in Florida, forcing players out of the state or out of business altogether. Lawyers who work with the elderly say that people are being admitted to nursing homes at one of the most stressful moments of their lives. When CMS essentially barred any requiring residents to resolve any disputes in arbitration, federal courts were quick to issue injunctions in industry suits. Now CMS has issued a memo that it will not attempt to enforce the ban until the injunction is lifted. With the impending Trump Administration, it seems possible that the new CMS rule will die altogether. Congressional Republicans have vowed to roll back many regulations approved in the final months of the Obama Administration, such as this one. I do a fair amount of long-term care arbitrations, usually serving as the chair of a panel. These are difficult cases and are sometimes better suited to be resolved in private before knowledgeable and fair neutrals, rather than presented to juries. Arbitration of health care cases can be streamlined for counsel, saving the parties costs and often providing a quicker result than the courts. See more here-- http://bit.ly/2ibNZ8G and http://bit.ly/2j5R8XK

Class Arbitration?

Recently, because of a split of authority, the U.S. Supreme Court heard argument on whether an arbitrator exceeded his powers under the Federal Arbitration Act in determining parties agreed to authorize class arbitration using broad contractual language. Justices apparently expressed an unwillingness to create a special standard for reviewing class arbitration decisions for this particular result. Cases like Stolt-Nielsen and Concepcion established a presumption of no consent to class arbitration without a clear meeting of the minds. However, the Court repeatedly gives a highly deferential standard of review to decisions by arbitrators, preventing most inquiries into the merits of an arbitrator’s award. There are generally very limited grounds for vacating an arbitration award. To argue the arbitrator exceeded his power requires manifest disregard of the law or clearly governing legal principle. Still, the Court appeared skeptical of the capability of arbitrators to handle class actions, even questioning incentive. In this case, the class involved some 20,000 doctors. Inquiries into arbitrator compensation and experience went unanswered, since that information is non-public. Congress passed the Federal Arbitration Act in 1925 to encourage litigants to settle disputes without resorting to litigation. Should the Court rule for business here, arbitration of class actions could squelch these cases before they become high stakes gambles. See docket- Oxford Health Plans v. Sutter http://www.supremecourt.gov/Search.aspx?FileName=/docketfiles/12-135.htm and discussion here- http://bit.ly/121VC1l and article here- http://onforb.es/14lln2A

Arbitration under fire on NPR

According to recent news reports and The Diane Rehm Show today, an ever growing number of companies are including 'forced' or mandatory arbitration clauses in their contracts. What consumers and job seekers give up when they sign these contracts is their right to sue. Her guests included Professor Morrison, of GW Law School, who cited Kaiser's California health care plan arbitration that is working well. (But when asked by Ms. Rehm, he didn't know whether his own contract with the school includes and arbitration clause). Andrew Pincus, who represented AT&T in the Concepcion case before the Supreme Court, a former Assistant to the Solicitor General in the United States Department of Justice, who prevailed. The Court upheld the clause in that case on federal preemption grounds. Mr. Pincus felt the small claims represented by the plaintiff's class provided an incentive to utilize the process in bringing legitimate litigation. Richard Naimark, SVP of the American Arbitration Association, defended the process which he said has been growing the past dozen years. AAA's neutrals are independent third parties not beholden to anyone according to Mr. Naimark and have existed since the Federal Arbitration Act was passed in 1925. The process has evolved into consumer and employment rules which have differing fee structures, with businesses paying most fees. He argues arbitration is cheaper and easier than access the courts. AAA is taking a neutral position on the issue of mandatory clauses and primarily focuses on consensual arbitration. He maintains a common-sense explanation is all that is required on forms to get before an arbitrator. Christine Hines, a consumer and civil justice advocate at Public Citizen's Congress Watch wishes people to understand access to the courts. She seeks restoring rights of choice to the consumer, who unknowingly gave up their rights, when a dispute arises. She argues there is no transparency and that no public knowledge of corporate misconduct is bad for consumers. She is also worried about repeat business for private arbitrators favoring the corporation. However, arbitrators are required to disclose factors affecting neutrality according to AAA. Ms. Rehm said the process feels constricting and that transparency is lacking with regard to achieving justice which is not true in the courts. Mr. Naimark said courts are under budget stresses and are increasingly difficult for average people to navigate such that justice is best served through arbitration. Finally, though unlikely to pass, the guests discussed the introduction of the Arbitration Fairness Act last year as S. 987 and H.R. 1873 calling for arbitration to be agreed upon by both parties after the dispute arises and not just inserted in the fine print of often one-sided adhesion contracts. Listen here: http://thedianerehmshow.org/shows/2012-03-08/waiving-your-right-sue and also read an NY Times editorial on this subject here: http://www.nytimes.com/2012/03/07/opinion/stuck-in-arbitration.html

Federal Arbitration Act Preempts State Law Limitations

This week in AT&T MOBILITY LLC v. CONCEPCION ET UX. the U.S. Supreme Court held that the Federal Arbitration Act (FAA) preempts state contract law limitations on the enforceability of arbitration agreements.

Justice Scalia authored a 5-4 opinion on April 27, 2011 in which the Court ruled that California's classification in consumer contracts of collective-arbitration waivers as unconscionable is preempted by the FAA. According to the Court, nothing in the FAA suggests an intent to preserve state rules standing as an obstacle to the accomplishment of the FAA’s objectives. As a result, businesses may continue enforcing individual arbitration agreements in contracts with employees, consumers and others. This opinion upholds enforceability of arbitration provisions and class action waivers in employment and consumer contracts.

The couple who filed a class action against AT&T for various violations of California’s consumer protection statutes challenged arbitration pursuant to a wireless service contract containing express class action waiver. The U.S. District Court and the Ninth Circuit Court of Appeals held that the class action waiver was unconscionable because it was contained within a contract of adhesion, involved small amounts of damages and bilked large numbers of consumers out of small amounts of money. However, the Supreme Court reversed, opining that states may not place conditions upon the enforceability of arbitration.

http://bit.ly/jN8WZV