Join me for Free Keys to Commercial Mediation CLE

I'll be moderating a webinar September 30, 2026 at noon ET featuring fellow UWWM panelists Alan Espy and Charlie Green as we explore the keys to conducting commercial mediation. We will examine strategic decisions that can improve the outcome of complex commercial disputes before, during and throughout the mediation process. We will also discuss when to schedule mediation, how commercial mediations differ from other civil disputes, effective preparation by counsel and mediator, and practical negotiation techniques that help parties reach resolution. The program is designed for attorneys who handle business, commercial and complex civil litigation and want practical strategies they can apply immediately for better odds at successful settlemnt. Commercial mediation concerns business-to-business disputes involving one or more contractual relationships where there is generally no insurance for the alleged loss or liability– meaning that the checkbook at the table belongs to the disputants, and discussion about the merits of the dispute at hand will only get you so far. The parties’ respective business realities and a host of other external factors need to be considered. The Florida Bar has accredited our firm Webinar for 1.0 hours of General Continuing Legal Education (CLE). You may also self report Continuing Mediator Credit (CME) to the Dispute Resolution Center upon renewal. See more and register here-- https://www.uww-adr.com/event/keys-to-successful-commercial-mediations/ and https://us02web.zoom.us/webinar/register/9117889608951/WN_SDud1Z8gRsmyjzMQKsPy3g#/registration

Join me and a federal judge 7/10 for free noon CME/CLE!

My old colleague from the United States Attorney's Office in the early 1990s, current U.S. District Judge Paul G. Byron, and I will give a lunchtime Zoom for the ADR Section of The Florida Bar July 10, 2026 at noon ET about conducting federal mediation in the Middle District of Florida, as well as nuances in the Northern District and Southern District. We aim to dispel the impression that mediation in federal cases is somehow different or more difficult. In fact, the similarities are actually greater than the differences. All three federal district courts in Florida: Routinely require mediation; Treat mediation as part of case management; Require attendance by decision-makers; Protect confidentiality; and Expect counsel to participate seriously. Where they differ is primarily in local rules and administration. Attendees of this alternative dispute resolution online presentation will leave with a better understanding of how mediation functions as a structural component of federal civil practice in Florida, including magistrate judge-directed settlement conferences. Our program walks through the authority for mediation under federal rules, how each district implements the process differently, and if "good faith" truly means anything in federal court. Please provide your name and email address to register for this free CLE event. Once you have registered, you will be on the list to receive an email containing the Zoom Link to attend this course. If you do not receive a Zoom link by July 10th at 10 am, please email-- flabaradr@gmail.com. Thank you! See more info and register here-- https://docs.google.com/forms/d/e/1FAIpQLSeJR7UPUqLb1vES3Kw9NhMQKeGD8NNbPOYIkcOVobRkdJ32Kw/viewform

Celebrating 25 Years of Mediating!

Hard to believe this month marks my 25th year serving lawyers and litigants as a Florida Supreme Court Certified Circuit Civil Mediator, an Appellate mediator (since the 2001 pilot program with our 5th DCA) and as a federal district court mediator. Back in the day, you had to be a Florida lawyer for at least five years before even becoming certified (much like a judge). I fondly recall my excellent training with former judge David Strawn, a pioneer in the field of mediation. I am still in touch with my mediation training classmates, some of whom are also mediating full-time, and one who took the bench and presided over our business court in Orange County. Through the years, this special field in the law has evolved and some rules have changed, but by and large the basics are the same, proving that our 3,000 year-old tradition of human dispute resolution still very much has a place as really the principal means to dipose of cases in the modern court system. Even with the seismic shift in our technique due to mediating lawsuits mostly online since the pandemic, online platforms are now second nature to judicial officers, practicing lawyers, parties and mediators. Courts continue using technology for online hearings, even though some are requiring physical attendance. This profession of attorney-mediators is now strongly represented by the Florida Bar ADR Section that has supported practitioners of mediation and arbitration for over fifteen years. At the time of state section formation in 2010, I also founded the Orange County Bar Association ADR Committee to deal with local issues in dispute resolution. The discourse among members of both organizations has never been higher, with committed practitioners engaged in changing the role of neutrals for the better through training and rules commentary. While I look forward to continued advances in online dispute resolution-- which does enjoy just as high a success rate in producing settlements-- I also enjoy good old-fashioned face-to-face negotiation! Schedule with me to settle something online or in person here-- https://www.nadn.org/lawrence-kolin

Join us at OCBA Bench Bar 2026 on May 1!

I am pleased to be asked back to the biennial Orange County Bar Association Bench Bar Conference May 1st in Orlando to discuss private judging and arbitration, including nonbinding arbitration which is widely misunderstood. This year's football-themed event is dubbed "The Ultimate Playbook: Winning Techniques From The Bench." This unique event will bring together 300+ legal professionals, esteemed judges, and influential members from Orange, Osceola, and Seminole counties, all coming together. We'll have enlightening discussions and hear valuable insights from legal experts across various domains, including Business Law, Criminal Law, Estate, Probate & Guardianship, Personal Injury, Circuit Civil, AI Ethics, and more. By being with experienced lawyers and judges, you will learn from the best and gain unparalleled knowledge from seasoned legal professionals who will share their insights on cutting-edge legal topics. Networking with the brightest minds in the legal industry, this meeting fosters valuable relationships that can shape your legal career. Training sessions will enhance your skills and keep you up-to-date with the latest developments in the legal field. We'll also preview tools from various legaltech vendors who will share how their products and services to enhance and streamline your legal practice. My session is entitled "Calling in the Special Teams: Arbitration & Private Judging." In the fast-paced game of litigation, knowing when to call in your ADR “special teams” can be the key to strategic success. This dynamic and engaging CLE will explore how arbitration and private judging are being used as powerful tools to resolve disputes more efficiently, creatively, and cost-effectively. Participants will gain insight into the tactical advantages of these alternative dispute resolution mechanisms, including how and when to incorporate them into their legal strategy. Seasoned practitioners will break down best practices, common pitfalls, and recent trends in the use of arbitration clauses, the selection of private judges, and the enforcement of awards and judgments. Whether you're new to ADR or a veteran seeking to expand your toolkit, this session will equip you with the knowledge to confidently navigate outside the traditional courtroom — and make the winning call when it counts. Eloisa Pino, our moderator is joined by Alice Blackwell, Lawrence Kolin and The Honorable Heather Pinder Rodriguez. See more here-- https://orangecountybar.org/resource/resmgr/documents/bench_bar/2026/ocba-bench_bar_schedule-8.5x.pdf

Mediation Magazine Article

So pleased to be published in this month's Mediation Magazine, a new offering from the American Arbitration Association (AAA). Mediation Magazine features a diverse range of articles and other media, including commentary on emerging trends in domestic and international mediation, case studies and lessons learned, interviews with thought leaders, innovations in mediation process design, research summaries, ethical considerations, and cross-cultural perspectives. It also offers practice-oriented content such as negotiation techniques, mediator toolkits, and dispute system design strategies. According to AAA, articles are written by leading voices in the field—practicing mediators, legal professionals, academics, and dispute resolution experts—and are complemented by interactive features such as videos to enrich engagement and accessibility. Published continuously throughout the year, Mediation Magazine aims to inform, inspire, and connect professionals committed to advancing effective, fair, and forward-looking mediation practices globally. I serve on the national panels for AAA commerical mediation and arbitraion. Though the now hundred-year-old non-profit organization has arbitration in the name, it maintains a robust mediation program. There is a growing prevalence among those drafting business contracts of including clauses requiring mediation as a precondition to initiating a lawsuit or arbitration. Disputes arising from contract obligations can be complex, technical, and even structural. Issues regarding the formation, interpretation, or enforcement of obligations invite evidentiary disputes over the circumstances surrounding the making and performance of the subject agreement. Most disputes result from the breakdown of a relationship, so I thought I'd expound on what happens in business cases and give some practical perspectives. Commercial mediators are able to ascertain the root cause of that breakdown and often help parties self-determine the outcome and avoid going to court or arbitration to get a resolution. See more here-- https://mediationmagazine.adr.org/practical-perspectives-on-commercial-mediation/

Orlando Mediator Blog Now Top 3!

Since 2010, the aim of this blog is simply to bring awareness to the profession of Alternative Dispute Resolution (ADR) through assorted entries about mediation, arbitration and other forms of acting as a neutral online. Once again, Orlando Mediator blog received the honor of being named top among dispute resolution blogs out of the 80 best ranked on the web by traffic, social media followers, domain authority and freshness. I'm still maintaining some good company on this list with established dispute resolution blogs around the world that actually have paid professional writers and journalists. Orlando Mediator is recognized by Feedspot along with such distinguished blogs published by big names like Kluwer and Thomson Reuters and even above those by prominent ADR organizations like the American Arbitration Association (AAA), The Chartered Institute of Arbitrators (Ciarb), ODR.com, Miles, NAM, ADR times and International Institute for Conflict Prevention & Resolution (CPR). Feedspot's experts chose Orlando Mediator for what their founder calls the most comprehensive list of Dispute Resolution Blogs on the planet! Feedspot says it is the internet’s largest human curated database of bloggers and podcasts. Their list combines RSS feeds allowing users to keep track of many different websites in a single news aggregator. I am humbled again to know this labor of love for my chosen field of peacemaking is appreciated. I do enjoy keeping everyone informed on the latest trends and happenings in mediation and related fields through this outlet. Thanks again for your readership and support in 2026! https://rss.feedspot.com/dispute_resolution_rss_feeds/

Practice Playbook Podcast Appearance

So thrilled to be asked to join Susan Guthrie on The Practice Playbook Podcast where we talk about getting back to the basics in what we do in the face of unjustified fears like: "Is AI replacing mediators?" Dispute resolution professionals are likely asking this right now because technology is so rapidly advancing. AI tools are everywhere and virtual practice is the norm. In our conversation, we find AI is not actually replacing mediators. It doesn't replace skill, rather it is helpful to automating scheduling, helping to summarize documents and making more information instantly accessible. What remains human is the mediator’s judgment, presence and ability to guide people through uncertainty. Technology reduces friction, not responsibility. Strong mediators become more visible in this environment. Their preparation is clearer. Their instincts are sharper. Their ability to read people and manage dynamics stands out. Technology does not resolve complex cases, but can help better define them. However, lived experience and intuition are what still drive successful mediation outcomes. AI systems cannot read a room yet! No algorithm can sense hesitation, fear, or strategic posturing in real time. No tool can decide when to push, when to pause, or when silence is doing the work. Those decisions come from vast experience. They come from curiosity and instincts developed over hundreds or thousands of cases. These are not skills that can be automated. They are earned. Mediation is fundamentally a human process. It relies on judgment, trust, and the ability to guide people through uncertainty, none of which can be replaced by technology. More data does not always produce better outcomes. One challenge in today’s mediation environment is the information paradox. Parties have access to more data than ever, yet clarity is often harder to achieve. Excess documentation, poorly timed disclosures, and last-minute revelations can slow progress instead of advancing it. Discernment is perhaps one of the most valuable skills a mediator brings to the room in this age. Knowing what matters, when it matters, and how to use information strategically is not a technical function. It is a professional one. Until real AGI? Give us a listen on the first episode of the new year here-- https://bit.ly/PPP-Lawrence-Kolin

Join Me at DRC on 8/1 for AI!

Registration is now open for the 32nd Florida Dispute Resolution Conference where over a thousand certified mediators gain continuing education and the latest info on the profession. The Florida Dispute Resolution Center (DRC) is a unit of the Office of the State Courts Administrator under the Supreme Court of Florida. The Supreme Court of Florida, through the DRC, certifies mediators in the areas of county court, circuit court, family, dependency, and appellate. The DRC also provides staff to its boards and committees, certifies mediation training programs, provides basic county mediation training and advanced continuing mediator education, and assists the local courts throughout Florida with alternative dispute resolution. I have the honor of being asked by the DRC to join some of my esteemed colleagues from the Executive Council of The Florida Bar's Alternative Dispute Resolution Section to give the 2025 opening plenary session. We will introduce the manner in which Artificial Intelligence (AI) has evolved generally for dispute resolution and how it is employed specifically in mediation. Along with my distinguished panelists, we will share advantages and disadvantages that arise with the use of AI, as well as specific ethical and pragmatic challenges mediators face in this rapidly-evolving environment. This year's conference will be held virtually on Friday, August 1, 2025 from 9:00 am until 5:15 pm. On the day of the conference, you will be eligible for up to 6.3 hours of continuing education, with 1.2 hours of mediator ethics for certified mediators. Virtual attendees will be able to view all conference recordings for 60 days post-conference and will be eligible for additional hours of continuing education. See more here-https://drcconferences.swoogo.com/2025conference/sessions

Speaking at 2025 UCF Mediation Tournament

This month, I am invited back to speak at University of Central Florda Downtown Orlando Campus during an international mediation tournament hosted by UCF's competition mediation team which I once coached. UCF’s Mediation Team, part of the Department of Legal Studies in the College of Community Innovation and Education, competes in mediation tournaments with students from across the globe through the International Academy of Dispute Resolution (INADR). This organization aims to build worldwide recognition of the power of dispute resolution processes to peacefully resolve conflicts and promote conciliation. I will appear Friday afternoon, February 7th at Dr. Phillips Academic Commons where about fifty undergraduates from around the country and a few from outside the US are expected to attend. I plan to address the importance of the language of mediation. The event gives students the opportunity to experience what it is like to be a mediator, acting as an attorney with a client, with an emphasis on advocacy and education. The teams are then judged for their work by experienced mediators. Experience the art of conflict resolution as student teams compete to simulate real-world mediations between disputing parties. The closing awards ceremony is open to the public and will take place in DPAC-106A. See more here-- https://events.ucf.edu/event/3620288/ucf-mediation-tournament and https://inadr.org/calendar/registration-now-open-university-of-central-florida-conciliator-mediation-tournament/

Orlando Mediator Top 5 in 2025!

Over the past 15 years, I have tried to bring awareness to the profession of Alternative Dispute Resolution (ADR) through blogging about mediation, arbitration and other forms of acting as a neutral online. Once again, my little Orlando Mediator blog received the honor of being named in the top five among dispute resolution blogs out of the 50 best ranked on the web by traffic, social media followers, domain authority and freshness. I'm maintaining some good company on this list with established dispute resolution blogs around the world that actually have paid professional writers. Orlando Mediator is recognized by Feedspot along with such distinguished blogs published by big names like Kluwer and even above those by prominent ADR organizations like the American Arbitration Association (AAA), The Chartered Institute of Arbitrators (Ciarb) and International Institute for Conflict Prevention & Resolution (CPR). Feedspot's experts chose Orlando Mediator for what their founder calls the most comprehensive list of Dispute Resolution Blogs on the planet! Feedspot says it is the internet’s largest human curated database of bloggers and podcasts. Their list combines RSS feeds allowing users to keep track of many different websites in a single news aggregator. I am humbled again to know this labor of love for my chosen field is appreciated. I do enjoy keeping everyone informed on the latest trends and happenings in mediation and related fields through this outlet. Thanks again for your readership and support since 2010! The full list is available here--https://bloggers.feedspot.com/dispute_resolution_blogs/

Join us 10/30 as we reflect on 10 years!

Join us later this month on 10/30 at noon ET for a free CLE webinar as my esteemed colleague and I celebrate our 10th anniversary with ADR pioneers, Upchurch Watson White & Max Mediation Group. We thought we would share our combined wisdom gained from helping lawyers and participants of the process get to yes over the past decade. As the registration blast indicates, veteran circuit-civi mediators of the firm, Jeff Fleming and Lawrence Kolin, will take our attendees on a journey through a decade of lessons learned from serving as full-time professional neutrals, including: - How their perceptions of mediation have changed - Comparing Zoom with in-person mediations - Preparation and mediation summaries - Opening statement by the parties - Best timing for a mediation - How long mediations should last - Why some caucuses take so long - Using brackets effectively - Asynchronous negotiation - Managing expectations The Florida Bar has accredited this webinar for 1.0 hours of General Continuing Legal Education (CLE) and of course you may, as always, self-report Continuing Mediator Education (CME) credit to DRC. Register here-- https://us02web.zoom.us/webinar/register/WN_aMDTyUADSYG38xPgFZCGIg#/registration

Orlando Mediator Top 5

Since 2010, upon my becoming a full-time neutral, I have tried to bring awareness to our little corner of the world in Alternative Dispute Resolution (ADR) through blogging about mediation and arbitration online. Once again, the Orlando Mediator blog received the honor of being named in the top five and moved up to fourth among Alternative Dispute Resolution blogs out of sixty ranked on the web by traffic, social media followers, domain authority and freshness. I'm certainly in some good company on this list with established dispute resolution blogs around the world that actually have professional writers. Orlando Mediator is recognized by Feedspot among the best, including such distinguished blogs published by big names like Kluwer and even above those by prominent ADR organizations like the American Arbitration Association (AAA), The Chartered Institute of Arbitrators (Ciarb) and International Institute for Conflict Prevention & Resolution (CPR). Feedspot's experts chose Orlando Mediator as number four in the world for what their founder calls the most comprehensive list of Dispute Resolution Blogs on the planet! Feedspot says it is the internet’s largest human curated database of bloggers and podcasts. Their list combines RSS feeds allowing users to keep track of many different websites in a single news aggregator. I am humbled to know this labor of love for my chosen field is appreciated. I do enjoy keeping everyone informed on the latest trends and happenings in mediation and related fields through this outlet. Thanks again for your readership and support over the years! The full list is available here-- https://legal.feedspot.com/dispute_resolution_blogs/ and https://rss.feedspot.com/dispute_resolution_rss_feeds/

Now Available as AAA Panelist

Orlando Mediator Lawrence Kolin is now available as a panel neutral for the American Arbitration Asoociation (AAA). Though Lawrence was a party-selected AAA arbitrator and mediator in the past, and has even presented educational programs in conjunction with AAA, he has officially become a member for purposes of resolving cases under the auspices of AAA. As a reminder, Mediation is used to resolve a broad range of conflicts within a variety of settings. Mediation is a process in which an impartial third party facilitates communication and negotiation and promotes voluntary decision making by the parties to the dispute. Mediation agreements may be included as part of a contract that specifies what procedures will govern the mediation process. Alternatively, parties frequently agree to mediate following the onset of a dispute regardless of whether their contract stipulates mediation as a means of resolution, or when there is no contract between the parties. Mediation serves various purposes, including providing the opportunity for parties to define and clarify issues, understand different perspectives, identify interests, explore and assess possible solutions, and reach mutually satisfactory agreements, when desired. See more here-- https://tinyurl.com/bdzj99bw

Orlando Mediator Top 5 Dispute Resolution Blog

Happy New Year! My little old legal blog, now a dozen years online, again received the honor of being named among the top five Alternative Dispute Resolution blogs out of thousands of blogs on the web ranked by traffic, social media followers, domain authority and freshness. I'm certainly in some good company with top dispute resolution blogs around the world that actually have staff. Orlando Mediator is recognized by Feedspot among the best, including such distinguished blogs published by big names like Thompson Reuters, Harvard Program on Negotiation and Kluwer. Feedspot's experts chose Orlando Mediator as number five in the world for what their founder calls the most comprehensive list of Top 20 Dispute Resolution Blogs on the planet! Feedspot says it is the internet’s largest human curated database of bloggers and podcasts. Their list combines RSS feeds allowing users to keep track of many different websites in a single news aggregator. I am humbled to know this labor of love for my chosen field is appreciated. I do enjoy keeping everyone informed on the latest trends and happenings in mediation and related fields through this outlet. Thanks for your readership and support over the years! The full list is available here-- https://blog.feedspot.com/dispute_resolution_blogs/

Free Online Mediation CLE/CME 3/18

Join us March 18th at 1:00 pm EST for Mediator’s Notebook = Attorney’s Toolbox, a free CLE/CME Webinar with 1.5 credits of CLE from The Florida Bar, but that's not all you'll gain by attending. Whether you are representing plaintiffs or defendants, you'll gain valuable insights on helping your mediator to put everyone's focus on the path to reasonable resolution. Attorneys can often help a mediator to assess what barriers to settlement may exist. We will address what pre-mediation preparation to consider. Additionally, we will cover laying the groundwork for ongoing discussions through messaging. It is often said a case is not worth a penny more than someone is willing to pay or a penny less than someone is willing to accept. We'll discuss how those most patient at mediation have the most to gain. More information and registration details here-- https://bit.ly/3toGkd3

Celebrating 20 years as Mediator!

This month marks my 20th year as a Florida Supreme Court Certified Circuit Civil Mediator, an Appellate mediator (since the 2001 pilot program with our 5th DCA) and a federal district court mediator. Back in the day, you had to be a Florida lawyer for five years before even becoming certified (much like a judge). I fondly recall my training with former judge David Strawn, a pioneer in the field of mediation. I am still in touch with my mediation training classmates, some of whom are also mediating full-time and even one who took the bench and now serves our business court division in Orange County. Through the years, this field of law has evolved and some rules have changed, but by and large the basics are the same, proving that a 3,000 year-old tradition of dispute resolution has a place as a means of diposing of cases in the modern court system. This year in particular has been a seismic shift in our technique due to the immediate need for a solution to continue mediating lawsuits during a pandemic. Zoom and other existing commercial online platforms became a lifesaver for most practicing lawyers and mediators. Courts seem destined to continue using technology for online hearings and my colleagues anticipate scheduling of virtual mediations well beyond the Covid-19 crisis. A massive backlog of cases has ensued requiring even more dispute resolution. Our profession as attorney-mediators has never been more strongly represented than by the Florida Bar ADR Section which is now over a decade old. At the time of section formation in 2010, I also founded the Orange County Bar Association ADR Committee to deal with local issues in dispute resolution. The discourse among the members of both organizations has never been higher with committed practitioners engaged in changing the role of neutrals for the better. While I look forward to continued advances in online dispute resolution-- which does enjoy a high success rate in producing settlements-- I also long for a return of good old-fashioned face-to-face negotiation! Schedule with me here-- https://www.uww-adr.com/biography/lawrence-h-kolin

Happy Zoom Year! Join Us 1/22/21!

Please join us later this month for the first program of our webinar series this year in conjunction with the University of Florida Institute for Dispute Resolution. Along with my longtime colleague and fellow mediator and arbitrator at our mediation firm, Michelle Jernigan, I'll go through current dispute resolution options in Florida as reopening of the courts remains uncertain until Covid-19 no longer presents a significant risk to public health and safety. Meanwhile, mediation, arbitration, nonbinding arbitration and early neutral evaluation are proving to be as effective online as they were in person. Which means of resolution fits the particular fuss? We'll discuss the features of each form of ADR. Join us for this free Webinar, scheduled for Noon on Friday, January 22, 2021, and you'll be eligible for one general CLE credit from The Florida Bar and self-reported CME to the Dispute Resolution Center. Please register here today-- https://register.gotowebinar.com/register/4952883580082820875

ADR Arbitration Advocacy Institute 11/13!

Please join me this month at the ADR Section of The Florida Bar's inaugural Arbitration Advocacy Institute. This innovative program is a one-day, online workshop for attorney-arbitrators that will provide coaching on mechanics, technology and professionalism to help Florida attorneys boost their arbitration advocacy skills. Attendees will increase their knowledge of the arbitration process from beginning to end-- distinct from mediation and litigation-- and participate in virtual clinics for diverse arbitration practice areas. A prestigious faculty of over 30 presenters will demonstrate effective and ethical techniques that will enable participants to reach the highest levels of advocacy in arbitration. Login on Friday, November 13, 2020 from 8:45 a.m. to 6 p.m. with an optional virtual networking hour on November 12 at 5:30 p.m. This course has been approved for 8.5 General CLE credits in Florida 1.0 of which may be applied toward Professionalism, and 1.0 Technology credit. Participants earn 1.5 additional General CLE credits for participation in a Virtual Clinic. Section members $185, non-section members $230 and law students just $60 (includes ADR Section membership). See more information and registration details here-- https://flabaradr.com/arbitration-advocacy-institute and https://bit.ly/3kRtgaz

Orlando Mediator Top 10 Blog!

This month, my blog which will reach a decade old next year, received the honor of being named in good company with top dispute resolution blogs around the world. Orlando Mediator is recognized by Feedspot among such distinguished blogs published by big names like Thompson Reuters, Harvard Program on Negotiation and Kluwer. Feedspot's panelists chose this as number seven in the world for what their founder calls the most comprehensive list of Top 20 Dispute Resolution Blogs on the internet! Feedspot is an RSS reader that allows putting all of your online reading in one location. These feeds can, for example, allow a user to keep track of many different websites in a single news aggregator. I am humbled to know this labor of love for my chosen field is appreciated. The full list is available here-- https://tinyurl.com/y43rav46

May Webinars at Noon 5/1 & 5/9

I'll be participating in two webinars you can attend during lunch at your desk next month on May 1st and May 9th. The first presentation is brought to you through The Florida Bar Alternative Dispute Resolution (ADR) Section and will provide an overview of the latest in Online Dispute Resolution (ODR). This live audio webcast will examine different emerging ODR processes that are currently available. We'll look at the benefits of using such processes, the technology used to implement those processes and the ethical issues presented when engaging in virtual or online mediation. The Florida Bar has approved the online program for 1.0 General / 1.0 Ethics / 1.0 Technology Continuing Legal Education (CLE) credits. Of course, certified mediators may also submit as Continuing Mediator Eduction (CME) credit to the Dispute Resolution Center (DRC) upon their renewal. As a bonus, if you are a member of our ADR Section, you qualify for a $10 discount on the $50 registration fee. The webcast will remain accessible for 90 days after purchase. I'm moderating a panel featuring my ADR Section colleagues Christy Foley of Winter Park and Natalie Paskiewicz of St. Petersburg. See more information here-- https://bit.ly/2GDA9dE Register here-- https://bit.ly/2XE3Hxt The second presentation is complimentary and focuses on techniques for closing gaps at mediation. Our program on the GoToWebinar platform will feature my firm colleagues Michelle Jernigan and Jeff Fleming. We will explore scenarios for getting to yes. The course is designed for any attorney who negotiates during mediation and wants to better understand what skilled mediators do to narrow gaps that develop or widen. The webinar will provide 1.0 General CLE hours from The Florida Bar and you can register here-- https://bit.ly/2KWuZh3